Nanaimo
Nanaimo

Learn how sign-up at Casino Nanaimo works for Encore Rewards and poker lists.

Nanaimo Sign Up at Casino Nanaimo

Register In Person

Key Facts Before You Arrive

Casino Nanaimo is located at 620 Terminal Avenue, Nanaimo, BC V9R 5E2, and all registration is handled face-to-face at the Guest Services desk inside the property.

Here are the core points worth knowing before you visit:

  • Encore Rewards membership is free and requires a valid government-issued photo ID at Guest Services.
  • Poker list registration is done in person, and in-person requests take priority over phone requests - you can also call 250-753-3033.
  • The casino is open Sunday through Thursday from 10:00 a.m. to 1:00 a.m., and Friday through Saturday from 10:00 a.m. to 2:00 a.m.

There is no verified online account registration for Casino Nanaimo itself. For regulated online gambling in British Columbia, PlayNow.com is the only provincially approved platform, operated by the British Columbia Lottery Corporation.

Nanaimo — Create your new account today

What Registration Actually Means Here

Casino Nanaimo is a physical casino at 620 Terminal Avenue in Nanaimo, British Columbia. It is a land-based property, not an online gambling platform. So when people talk about sign up or registration here, they are almost always talking about three very specific things: creating an Encore Rewards account, putting their name on the poker list, or registering for a live tournament. Every one of those runs through the same place - the Guest Services desk inside the casino.

There is no separate online casino profile you can open for Casino Nanaimo itself. Nothing like that is available. If you live in BC and want a legal online gambling account, PlayNow.com is the only provincially approved site and it is operated by the British Columbia Lottery Corporation. The official Casino Nanaimo website focuses on information, promos, and contact details, not on digital account creation or any remote registration.

Signing Up for Encore Rewards

Encore Rewards is the casino’s loyalty program. It is free to join, no membership fees and no small print when you sign up. You do, however, need to be there in person and you must bring valid, government-issued photo ID with you.

At Guest Services, the Encore Rewards registration usually goes like this:

  1. Go to Casino Nanaimo: 620 Terminal Avenue, Nanaimo, BC V9R 5E2.
  2. Once inside, look for the Guest Services desk on the main casino floor.
  3. Tell the staff member working there that you would like to sign up for Encore Rewards.
  4. Present your photo ID when they request it.
  5. Provide your contact information, following the questions they ask you.
  6. Review and confirm that your details are correct, then receive your new membership card.
  7. From that point on, use the card every time you play so your points and activity get tracked.

After registration, your Encore Rewards card links your play to your membership without you needing to do much else. That is what unlocks member promotions, eligibility for some tournament events, and targeted offers. Essentially, if you want the extras, you need an active card in the system. If you prefer to clarify anything before driving over, you can call 1-250-753-3033 or email [email protected] and speak with Guest Services first.

Registration TypeLocationCostContact
Encore Rewards MembershipGuest Services, on-siteFree1-250-753-3033
Poker List RegistrationGuest Services, on-siteFree1-250-753-3033
Tournament EnrollmentGuest Services, on-siteVaries by event[email protected]

One simple but useful habit: any time you are going to a casino you have not visited before, or have not seen in a while, it pays to phone ahead. Just asking about current wait times, or what promotions are running that day, often saves you from standing around on the floor with no idea why things are delayed.

Getting on the Poker List

Casino Nanaimo spreads $1/$3 No Limit Texas Hold’em in the poker room. Seats are controlled through a list system, and that list is managed at Guest Services. So you end up dealing with the same desk as Encore Rewards. You can call to ask for a spot, but in-person requests always sit higher in the queue. For a reliable chance at a seat, being there in person is the better route.

Operating hours have a big effect on when you can get into a game. From Sunday to Thursday, the casino is open from 10:00 a.m. until 1:00 a.m. On Fridays and Saturdays it runs a little later and closes at 2:00 a.m. If you are planning your poker around a particular evening or time of day, it helps to work within that schedule so you are not arriving right at closing.

Typical steps to get your name on the poker list:

  1. Show up during Casino Nanaimo’s normal operating hours.
  2. When you walk in, go straight over to the Guest Services desk.
  3. Let the staff know you want to be added to the poker list for the $1/$3 No Limit Texas Hold’em game.
  4. Give your name and any other details they ask for.
  5. Wait either on the casino floor or wherever they direct you until your name is called.
  6. When you are called, go to the table indicated by the floor staff.
  7. If you already have an Encore Rewards card, show it to keep your poker play tracked under your account.
  8. If you really cannot come in person, you may call 1-250-753-3033, but phone names are not guaranteed the same priority as walk-ups.

For tournaments, registration follows the same general flow, but dates and formats move around more often than the cash games. That is why it is worth checking casinonanaimo.com or contacting Guest Services directly to confirm the current tournament lineup. Schedules change; the website typically has the most recent version.

The Gaming Floor Beyond Poker

Poker is only one piece of the floor. Casino Nanaimo also runs more than 400 slot machines, across different denominations and styles. There are electronic table games available too, and some of those feed into a weekly tournament-style format. The property is spread out enough that you are unlikely to cover every machine or area in a fast visit.

Here is a quick overview of what is on offer:

Gaming CategoryDetails
Slot Machines400+ machines, various denominations
Poker$1/$3 No Limit Texas Hold’em
Electronic Table GamesWeekly tournament format available
Loyalty ProgramEncore Rewards via on-site Guest Services

On weekends, the extended 2:00 a.m. closing time on Friday and Saturday gives you a bit more room for a later poker session or a longer slot run. Weekday visits - especially earlier in the evening or in the afternoon - often mean shorter poker list waits and a little more breathing room around the tables. It is not a strict rule, but regulars generally notice that pattern.

Online Options for BC Players

Casino Nanaimo does not operate its own verified online casino environment. That is not some missing feature they plan to add later, it is just how the gambling rules work in British Columbia. The Independent Gambling Control Office and BCLC have approved only one legal online gambling site in the province: PlayNow.com.

So if you come across a third-party website claiming to offer an online casino account “with Nanaimo” or using the Nanaimo name in some way, it is not an official, regulated operation. Those are not connected with Casino Nanaimo. For anyone in BC looking specifically for online slots or table games with proper provincial oversight, the route goes through PlayNow.com, not through a secondary site using the Nanaimo branding.

For live, in-person casino activity, Casino Nanaimo remains the primary property inside the city limits. The mix of a large slot floor, a regular live poker game, electronic tables, and the Encore Rewards program makes it a steady land-based choice whether you live nearby or are just spending a night in town.

Before You Make the Trip

Spending a couple of minutes to confirm details before you head out usually makes the visit smoother. Almost everything that matters for your visit runs through Guest Services.

Call 1-250-753-3033 during regular operating hours if you want to know current poker list wait times, ask about whether certain promotions are active, or clarify something that might affect when you arrive. For questions that are less urgent, especially about Encore Rewards rules, birthday offers or future events, emailing [email protected] is fine, just keep in mind responses might not be instant.

Tournament lineups are worth checking on the official casinonanaimo.com site before you go. It gives you a better sense of what is happening that day or that week. And every time you plan to register for anything at Guest Services, put your government-issued photo ID in your wallet - no ID usually means you will be turning back around or coming another day.

Casino Nanaimo operates as Casino Nanaimo Limited Partnership, registered with the City of Nanaimo, and all formal registration or membership work is handled only at the physical location on 620 Terminal Avenue. There is no remote shortcut or digital workaround for that. Depending on your preference, that fully in-person structure might feel like a limitation or exactly what you want from a local casino.